Northern Rail serves stations in some of the most beautiful and challenging countryside in the UK. We would like to welcome you and your bicycle to Northern England - by train. Cyclists may travel on any service operated by Northern Rail where space permits. Most trains can only accommodate two bicycles. There will be no extra charge for bringing your bicycle on a Northern Rail service.

On all Northern services, space is allocated on a first come, first served basis subject to to space being available.

Only one accompanied bicycle per person will be allowed, in the interest of other customers.

Motorised cycles, tandems, tricycles and 'Rann' type trailers cannot be conveyed.

Passengers may take with them, free of charge and subject to conditions below, dogs, cats and other small animals (maximum two per passenger) provided they do not endanger or inconvenience passengers or staff.

• Dogs must be kept on a lead at all times unless contained in a basket.
• Dogs without leads, cats, birds and small animals must be carried in an enclosed basket, cage or pet carrier. It must be rigid and not open (to prevent escape) and the animal able to stand and lie down in comfort.
• Animals and containers must not occupy seats, otherwise a charge will be made.
• Byelaw 16 allows the train company to refuse carriage or entry to any animal. If a customer objects to the presence of an animal, the owner must move it to another part of the train or put it in a suitable container in the guard's van/luggage van where available.
• When dogs are carried in the guard's van/luggage van (other than those in a container) they must be secured with collar and chain and properly muzzled.

Please contact the relevent station listed below:

Leeds Station
Left Baggage Office, Leeds Station, New Station Street, Leeds LS1 4DT.
Tel: 0113 243 8030
Opening Hours: Mon-Sat 0700-2300, Sun 0800-2300

Liverpool Lime Street Station
Left Baggage Office, Lime Street Station, Lord Nelson Street, Liverpool L1 1JF.
Tel 0151 702 2219
Opening Hours: Mon-Sat 0700-2300, Sun 0800-2300

Manchester Piccadilly Station
Left Baggage Office, Platform 10, Manchester Piccadilly Station, Manchester, M1 9HR.
Tel: 0161 236 8667 Fax: 0161 236 8595
Opening Hours: Mon-Sat 0700-2300, Sun 0800-2300

Manchester Airport Terminals 1 & 2
Left Baggage Office, Manchester Airport, Manchester, M90 1QX.
Tel: 0161 489 6031
Opening Hours: Mon-Sat 0700-2300, Sun 0800-2300

Refer to Station Information on the National Rail website.

Call National Rail Enquiries on 08457 48 49 50.

Season tickets are available for seven days or any period between one month and a year. Season Tickets usually save you money compared to buying daily tickets, and can be used at weekends. Some Season Tickets carry time of day travel restrictions. In some areas multi-modal tickets are available which include travel on other local public transport services. Season tickets must be accompanied by an approved Photocard, which you must apply for in person with a passport-style photograph of reasonable quality.

Renewals following a break of continuity or new tickets:

7-Day Seasons may be issued on the start date or if the start date is a Monday (or a Tuesday after a Bank Holiday), the ticket may be issued from 0600 hours on the previous Sunday.

Period Seasons may be issued from noon on the previous Friday if the start date is a Saturday, Sunday or Monday (also a Tuesday after a Bank Holiday. If the start date is another day, the ticket may be issued after noon on the previous day.

Renewals where the current ticket is surrendered with no break of continuity:

7-Day Seasons may be issued from noon on the previous Friday if the start date is a Sunday or Monday (or a Tuesday after a Bank Holiday). If the start date is another day, the ticket may be issued after noon on the previous day.

Period Seasons may be issued any time up to seven days in advance.

If the train you planned to catch is delayed or cancelled and you decide not to travel, please return your ticket to any ticket office and, where possible, a full refund will be given immediately. If you cannot return it straight away, but still wish to claim a refund, an administration fee may be charged.

If, for any other reason, you decide not to use a ticket you have bought, you can apply for a refund from the point of purchase within 28 days of the expiry of the validity of the ticket. If your ticket was bought at a National Rail station, it can be taken back to any National Rail ticket office and it will be passed back to the point of purchase. In all cases a small administration fee may be charged.

If you bought your ticket through a Travel Agent and you decide not to use it, you should return it to the Agent who will arrange the refund. However, compensation claims for delays or cancellations on tickets purchased through a Travel Agent should be made directly to Northern. Please note that advance purchase, and certain other special promotion tickets, may have little or no refund value. You will be advised that special conditions apply at the time of booking. Please note that refunds on season tickets are not calculated on a pro-rata basis.

Timetable and fare information can be obtained from National Rail enquiries using their telephone or internet services. You can use the link: National Rail Enquiries Online Journey Planner or telephone 08457 484950 open 24 hours a day.

For local public transport information please call Traveline on 0870 608 2 608 open 0800 to 2000 daily or visit their website at www.traveline.org.uk. Textphone users should ring 0870 241 2216.

Tickets for travel with Northern and other UK domestic Train Operating Companies can be booked over the telephone on 08457 000125. Alternatively you may wish to contact GNER telesales on 08457 225225 or online using the QJump service.

Please telephone 0870 000 5151 and ask to speak to Northern Rail Ltd Head Office in York.

Details can be found in our careers section.

Telephone 0870 602 3322 or email lost.property@northernrail.org for advice on how to find other whether lost items have been handed in.